Data transfer guide

Apple devices

iOS Transfer

The following is applicable to IOS devices only. With the BODY BIKE® Indoor Cycling app version 1.6.3 or newer, it is now possible to create an iCloud backup. This enables you to restore all app data on your new iPhone.

Please read all instructions carefully

In order to transfer your data, you must first create a backup. Please follow the instructions below, for further support please visit Apples support page.

Make sure that your iPhone has the BODY BIKE® Indoor Cycling app version 1.6.3 or newer installed. You can check which version you have in the ‘About’ section in your app.
If you need to update your app, it is important that you open the BODY BIKE Indoor Cycling app after the update.
Close the app and go to iCloud backup. Settings – Apple ID – iCloud – iCloud Backup – Back Up Now. Make sure that you have enough space on your iCloud.
When the backup is complete, follow the startup setup instructions on your new iPhone and restore from iCloud Backup.
If your new iPhone already is up and running, you need to erase all content and settings, in order to restore with the backup from your old iPhone.
Once the restore is complete, you will have all your BODY BIKE® Indoor Cycling app data on your new phone incl. personal settings, app settings, achievements and workouts.

Transferring before setup: Backup your old device

Before setting up your new iPhone, it’s important to first back up your old device. This ensures that all your app data, settings, and personal information are securely saved and ready to be transferred. Follow these simple steps to create a complete backup of your old iPhone, setting the foundation for a smooth transition to your new device.

Create a backup on your old iPhone

Make sure that the BODY BIKE app data is included in the backup

Transferring after setup: Erase & restore from backup

If you’ve already set up your new iPhone but want to transfer data from your old device, don’t worry! You’ll need to erase all content on your new iPhone and restore it from the backup you created earlier. This guide walks you through the necessary steps to safely erase your new device and restore all your data from the backup, ensuring nothing is lost in the process.

Go to ‘settings’ > ‘general’ and tab reset

Open your new iPhone, tab ‘Erase All Content and Settings’

Choose ‘Restore from iCloud Backup’ when setting up your new iPhone

Great job, you successfully transferred your BODY BIKE App data! Now go crush your next ride, we’re cheering for you!

Didn’t work?

If you’re still having trouble transferring your data, don’t worry—help is just a click away. Reach out to our support team for personalized assistance, and we’ll guide you through the process to ensure everything transfers smoothly.

Visit FAQ

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